First Direct bank in the UK has been the first British bank to embrace Twitter. Does that really surprise anyone? As a 100% online bank, they’ve maintained a business pace a few clicks ahead of competitors in online services. But last weekend their clients and colleagues got a little surprise. First Direct’s Twitter account was [...]

We read stories about phishing and data breaches and we get worried. Some of us start thinking that maybe we’re better off (security-wise) with paper-based banking. Sending checks, receiving statements in the mail, paying bills the old fashioned way – manually with a checkbook and a stamp. But as Jean Chatzky said this morning on [...]

The problem: banking websites, while highly useful and in fact necessary in today’s virtual economy, are also highly vulnerable to fraudulent attacks. They could approach it the way AT&T did when they realized that 3% of users (iPhone owners) exploit 40% of bandwith – AT&T started looking for ways to discourage iPhone users from accessing [...]